BlogPayments & POS2 min read

How to Read Your Merchant Processing Statement

By Calvin E., Director of BatchOut

The short answer

Find three numbers on your merchant statement: total fees, total card volume, and fees divided by volume, which is your effective rate. Above roughly 3 percent for a card present business, you are likely overpaying. Then check the interchange section for padding, and scan for PCI non compliance and recurring junk fees.

Start With the Effective Rate

A merchant processing statement is the monthly document that itemizes every fee a processor charged against a business's card volume. Ignore the rate quoted during the sales call. Find the month's total fees, divide by total card volume, and that single percentage is what the account actually costs. Most merchants have never calculated it.

Industry analyses put typical small business effective rates between 2.87 and 4.35 percent all in. A card present business above 3 percent has a fixable problem somewhere on the following pages, and the rest of the audit is about finding which one.

Check the Interchange Section for Padding

On an interchange plus statement, every interchange category should match the rate tables Visa and Mastercard publish publicly. Some processors pad these lines by a few basis points each, a markup that is invisible unless the statement is checked against the published tables, and that compounds quietly across thousands of transactions.

On tiered statements, look instead at how much volume lands in mid qualified and non qualified tiers. The processor controls the routing rules, and a statement with 30 or 40 percent of volume in punitive tiers usually says more about the tiers than about the transactions.

Spot the Junk Fees

The fee summary hides the recurring leaks: PCI non compliance fees of $19.95 to $99.95 a month per published processor fee guides, statement fees, annual fees, batch header fees, minimum fees, and line items with names like regulatory compliance or technology platform that map to no external cost anyone can identify.

Add them up across twelve months. It is common for a small merchant to find 600 to 1,200 dollars a year in charges that either vanish on request, vanish after completing a PCI questionnaire, or vanish with a new processor.

What a Clean Statement Looks Like

A clean statement shows interchange passed through at published rates, network assessments of roughly 0.13 to 0.14 percent, one clearly stated processor markup, and a short fee section the merchant can explain line by line. Anything the merchant cannot explain is a question for the processor, in writing.

BatchOut, the merchant processing division of Batch Group, reviews statements against this standard and prices its own accounts on interchange plus so the markup stays visible every month.

Commonly Asked Questions

How do I calculate my effective rate?
Divide the statement's total fees by total card volume for the same month. That percentage is the true cost of the account, regardless of what rate was quoted.
What is a PCI non compliance fee?
A monthly penalty, commonly $19.95 to $99.95 per published processor fee guides, charged when a merchant has not completed the annual PCI self assessment. Completing the questionnaire usually removes it.
Why is my rate higher than what I was quoted?
Quotes usually cite the best qualified tier or the markup alone. Downgrades, assessments, and fixed monthly fees push the real effective rate well above the quoted number.

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